Shipping Policy

Thank you for shopping with Creative Spaces.

Please read our shipping information carefully before placing your order.

Order Processing

Orders are typically processed within 1–5 business days unless otherwise stated on the product page.

Once your order has been dispatched, you will receive tracking information via email where available.

Product Availability & Delivery Timeframes

As we offer a curated range of furniture, décor, and specialty products, delivery timeframes may vary depending on stock location and supplier availability.

In-Stock New Zealand Items

Products stocked within New Zealand are generally delivered within:

• 2–10 business days nationwide

Delivery times may vary depending on your location and courier delays.

Supplier Shipped / Made-to-Order Items

Some products are sourced directly from our suppliers or manufactured to order.

These items may take approximately:

• 6–12 weeks for delivery

Estimated delivery times are displayed on relevant product pages where possible.

By purchasing these products, you acknowledge and accept the extended delivery timeframe.

Orders Containing Multiple Items

If your order contains a combination of in-stock and supplier-shipped items, your order may arrive in separate shipments.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Product size and weight
• Delivery location
• Shipping method

Some oversized or bulky items may incur additional freight charges. If this applies, we will contact you before dispatch.

Delivery Delays

While we aim to meet estimated delivery timeframes, delays may occasionally occur due to:

• Supplier production delays
• International freight disruptions
• Customs clearance
• Courier network delays
• Public holidays or peak periods

Delivery estimates are provided as a guide only and are not guaranteed.

Rural Deliveries

Rural deliveries may require additional transit time.

Tracking Information

Tracking details will be provided where available once your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an order is returned due to incorrect address information, additional shipping charges may apply for redelivery.

Damaged Freight

Please inspect your order upon delivery.

If your item arrives damaged, contact us within 48 hours of delivery at with photos of the item and packaging.

Questions

For any shipping enquiries, contact: